Thursday, 22 October 2015

Freshers Tree

American Express India Walkin Drive For Freshers From 21st to 31st October 2015

Company Name : American Express India

Designation : Dispute Analyst

Experience : 0 - 5 years

Qualification : Any Graduate/PG

Location : Gurgaon

Salary : As Per Industry

Job Details:

Candidate should possess Graduate or Post-Graduate in any field from a recognized University
Strong written and verbal communication.      
Ability to work in a fast paced metric driven environment with proficient multitasking and navigation
in a windows environment.      
Analytical mind & attention to detail.      
Knowledge of Amex card product would be preferred.
Review the disputed claims of AmEx card holders.      
Analyze and decide on accepting or rejecting a disputed claim.      
Respond to all customer queries in a timely and comprehensive manner to ensure customer satisfaction.      
Deliver to the employees, customer and shareholder metrics as per goals.      
Highlight issues through feedback and recommend changes in workflows, procedures, service levels,
based on customer demands to meet their needs and ensure quality service is given at all times.      
Analyze complex information and make sound decisions.      
Balance customer interests with the interests of American Express

Apply Mode : Walkin

Walkin Date : 21st to 31st October 2015

Time : 11:00AM

Last Date To Apply : 31st October 2015

American Express Commercial Block -3,
Zone-6, DLF City Phase-V
Gurgaon 122009, Haryana.

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