Sunday, 3 April 2016

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Wipro Direct Interviews For Freshers || Salary : 32,000 PM

Company Name : Wipro

Designation : Customer Support Executive

Experience : Freshers

Qualification :  M.Com, BBA/BBM, MA, BSc, BCA, BE/B.Tech, MSc, B.Arch, B.Com, BA, MCA

Location : Pune

Salary :  17000 - 32000 Rs Per Month

Job Details :
#Handling calls for Telstra Technician and Case Manager’s to resolve customer issues with Fixed  landline and Internet service.
#End to end trouble shooting on NTD (network termination device) and HNG (Home network gateway)  Modem /Routers.
#Helping customer to set password for the routers.
#Connecting their Landline phones to the modem wired as well as wireless using Gigaset phones by  setting Wi-Fi connection with wireless routers and modem.
#Giving first call resolution by Activating the incoming calls once the connection are proper and  if the customer is able to browse internet and also make calls from the phone connected to modem .
#If the issues are still not resolve then getting it resolved by calling onshore escalation to seek  help in getting customer or technician issues resolved providing FCR (first call resolution)
#Activation -Deactivation of ADSL and POTS Services
#Assigning network path,PGS (pair gain System).
#Programming the network and assigning the orders to field tech for jumpering

Apply Mode : Online

Last Date : 08th April 2016

Note: Open Below Link and Register Only 2015,2016,2017 freshers 

Registration Link : Click Here
For More Details : Click Here

For More Bank,Govt,Walk-Ins,Off-Campus Drives & IT Jobs : Click Here


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